Programs · Person-Centered Case Management

Five core programs. One person-centered standard.

Coordinated support that follows the person, never the other way around.

From care coordination to housing, resources, and aging well, every program is built around each person’s strengths, choices, and goals.

Start a Plan of Care Who We Serve

Support coordination, referrals, and follow-up: the full circle of care.

Beatrice Loving Heart coordinates services for thousands of people through innovative programs that move individuals from institutions, nursing facilities, and hospitals to homes in the community of their choice.

We help people understand their choices and link them to the resources around them, in ways that always respect their dignity and rights.

Core Programs

What we do, in five parts.

Community Care Coordination

We connect the people, services, and supports around each person, so care is coordinated, not scattered, and always guided by what matters most to them.

Managed Care Case Management

Hands-on case management inside managed care, navigating benefits, providers, and plans so each person gets the right support at the right time.

Housing & Community Planning

Helping people find and keep stable housing, and plan a life in the community of their choosing, with dignity, choice, and independence.

Community Care Resources

Linking individuals and families to trusted resources in their own communities: the programs, benefits, and connections that help them thrive.

Aging & Health Services

Person-centered support for aging well at home: health, wellness, and everyday living, always on each person’s own terms.

Also Offered

Supported Care Case Management, Developmental Disabilities Administration (DDA) supports, and Transitional Housing.

How it works

The plan follows the person.

We start with strengths and goals, then build the supports around them, and stay through every step.

A case manager reviews a written plan of care with a participant at a sunlit table.

Our Approach

Person-centered, evidence-based, and built to last.

We incorporate person-centered and evidence-based practices that emphasize each person’s strengths and personal goals, coordinating the full circle of care so support never ends at a one-time hand-off.

Supports planning tailored to each person
Job placement & supported employment
Housing placement and community planning
Referrals, coordination, and ongoing follow-up

Our Values

50+ Years of combined community service

5 Core person-centered programs

1000s Marylanders supported toward community life